My Articles & Talks

If you'd like me to talk to your event or conference, please email me.

Articles I've Written

• Seven Tactics to Reinforce Your Customer Engagement Strategy
• How Caribou Coffee uses reCAPTCHA Enterprise to create safe and frictionless digital experiences
• Five Reasons Your Waterfall Team Can't Go Agile
• Is Your App Sparking Joy?
• What your company website’s source code is saying about your business
• Conferences & Minnebar: It isn’t about the talks. It’s about the talking.
• API Documentation Can’t [Yet] Document APIs
• Why I stopped hacking the Amazon Dash button and learned to solder
• 6 Things We Should Agree About Email

Articles I'm In

• Yext Helps Caribou Coffee Optimize Every Digital Customer Experience
• Caribou Coffee Fuels Mobile DevSecOps with NowSecure
• API Innovation at Best Buy
• Your Worst Hire: Four Lessons from Other People's Mistakes
• Not everyone is buying Apple's hype of a 'magical, revolutionary' iPad
• Server names put the fun in functional

Talks

• APIs: Oofda! with Eric Caron of Caribou Coffee
• Startup Mentality, API Management, and Corporate Apps with Eric Caron of Caribou Coffee
• Locations, Loyalty & Lattes in the Mobile World
• InnerSource - Using open source best practices to help your company
• The Blessings and Curses of Offering a Free Public API
• API Management Tools
• Your Friendly Neighbood HTTP Status Codes
• Jobseeking: As Tough as it Sounds?
• TrackIF Presentation at Minnedemo

I'm still working on completing this list (I haven't done a good job of keeping track of all my talks and writings). If you know of one that I've overlooked, let me know.